Crexendo/One Stop Voice Frequently Asked Questions

• Who is Crexendo?

  • Crexendo is a publicly traded company on the NYSE and is a licensed and regulated telephone company in the US, Canada and Puerto Rico. Crexendo is a hosted services company that provides digital telecommunications services, broadband internet services, website hosting services, and website development software for small, medium and enterprise level businesses. Our telecommunications services deliver the highest levels of features and support because we design, engineer, and fulfill all of our customer’s solutions in house at our corporate facilities located in Tempe, Arizona.

• Will I need to contact Crexendo for Service?

  • All of the customer support resources as well as the top notch support staff previously available to you will remain in place and are always available at 480-745-2500 or 877-553-6000 or via email at support@onestopvoice.com.

• Will my billing remain the same?

  • Yes, your billing amount will remain the same. As we convert to Crexendo’s billing system, you may notice a change in the styling and format of your bill.

• Will my payment process change?

  • No, your payment processing will not change from your current setup. As we convert to Crexendo’s billing system, we will alert you of any necessary address changes for correspondence, but all electronic payment processes will remain the same.

• Who do I call for questions?

  • Our customer support resources as well as the top notch support staff previously available to you will remain in place and are always available at 480-745-2500 or via email at support@onestopvoice.com.

• What if I need to add new phones or services?

  • Simply contact us at 480-745-2500 and press 1 for sales and one of our sales associates will be happy to assist you.

• Will we get any new features or functionality?

  • Crexendo has a wealth of resources and technology offerings that we will introduce to all of our One Stop Voice clients over the next few months. If there are any features or functionality you would like to see, please let us know.