Login Setup/ Reset Password

1. Go to www.keychainserver.net
2. Enter your email: (abc@123.com)
3. Click “Forgot Password”
4. Click “Send” (an temporary password will be sent to your email)
5. Once you receive that email, go back to the “login” website and enter the temp password.
6. Follow the steps to set new password

Licenses

1. Click licenses on the left
2. Click on the license you want to update

Purchase a Domain

1. Click domains on the left
2. Click the + on the bottom left
3. Follow the steps to check the domain availabilty and/or purchase

Update Profile

1. Click profile on the left
2. Click update to change your personal information

Subscription

1. Click on the Subscription you want to activate (Customer Service or Storefront Hosting)
2. Look for “activate” and click on the X
3. A box should pop up requesting billing info

OR

Status

1. Click status on the left
2. There should be a button that says update
3. Click update

Change Your Template

1. Click the painters pallet located on the bottom right corner
2. Click Theme on the left
3. Select your theme
4. Click Save on the right

Change Template Color

1. Click the painters pallet located on the bottom right corner
2. Click Color on the left
3. Click on the color wheel
4. Select your color
5. Click Save on the right

Add a Page

1. Click pages on the left
2. Click the + on the bottom left
3. Name your page
4. Click add

Adding an Element to a Page

1. Click Pages on the left
2. Double click the page you want to add the element
3. Click elements on the right
4. Click the + located on the bottom left and select the element you want to add

Add a Form

1. Click forms on the left
2. Click the + on the bottom left
3. Name your form
4. Click add

Add a Blog

1. Click blog on the left
2. Click the + on the bottom left
3. Add your title
4. Input blog content within white text box or copy/paste from external source

Add a File

1. Click files on the left
2. Click the + on the bottom left
3. Add file
4. Click choose
5. Find your file on your PC
6. Double click your file
7. Click upload

Add Your Domain to Builder

1. Click more (under site) on the left
2. Click domains and emails
3. Click the + on the bottom left
4. Add your domain (without www.)
5. Click add
6. Set your domain to primary or subdomain (if applicable)

Add a Product

1. Click products on the left
2. Click the + on the bottom left
3. Select the product type (standard is default)
4. Click next
5. Add the name and SKU
6. Click done

Add a Shipping Methods

1. Click price sets on the left
2. Click shipping methods
3. Click the + on the bottom left
4. Select your shipping method from the drop down
5. Click add
6. Name your shipping method, if needed
7. Select your shipper from the drop down (ex:UPS)

Add a Payment Method

1. Click price sets on the left
2. Click payment methods
3. Click the + on the bottom left
4. Select your payment method from the drop down
5. Click add
6. Select your processor from the drop down

Add a Processor

1. Click more (under products) on the left
2. Click processors
3. Click the + on the bottom left
4. Select your processor
5. Enter the processor information

Add a Shipper

1. Click more (under products) on the left
2. Click shippers
3. Click the + on the bottom left
4. Select UPS

How to View Specific Orders/Forms

1. Click orders on the left
2. Click the arrow next to form to select the form you want to view
3. Click the arrow next to status to select the status
4. Click the arrow next to period to select a pre-designated time frame or input your own dates
5. Click search

Add a Customer

1. Click customers on the left
2. Click the group you want to add the customer too
3. Click the + on the bottom left
4. Add customer
5. Enter customer information

Add a Group

1. Click customers on the left
2. Click the group you want to add the customer too
3. Click the + on the bottom left
4. Add group
5. Enter group name
6. Select done

Add a Message

1. Click messages on the left
2. Click the + on the bottom left
3. Enter message name
4. Click add
5. Click the + on the bottom left to add elements message

Add a Bulk Email and Send

1. Click more (under fulfillment) on the left
2. Click bulk email
3. Click the + on the bottom left
4. Enter email name
5. Click add
6. Enter the from email (customers will see this email)
7. Click the three dots next to the message box
8. Double click your message
9. Place a "checkmark" next to the groups you want to include and exclude
10. Click the gear on the bottom right
11. Select send

Transfer of Ownership Form

Download your Transfer or Ownership form here. Please complete the entire form and email or fax back to us. Processing can take up to 2 weeks. You will be notified via email once completed.

MX Records

Here is the link for the MX Record Form. Please complete the entire form and click submit. It will take 24-48 hrs to process then 3-4 days to propagate.